8171 Ehsaas Program Payment Issue
The 8171 Ehsaas Program is a lifeline for millions of families across Pakistan. However, in August 2025, many beneficiaries are reporting 8171 Ehsaas Program Payment Issue, delays, and biometric verification errors. This complete guide explains why these issues happen and how you can solve them and receive your Ehsaas payment smoothly without unnecessary delays.
If you’re facing any problem with receiving your Ehsaas payment, read this article carefully to understand the solutions provided officially by BISP and the Government of Pakistan.

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What Is the 8171 Ehsaas Program?
The 8171 Ehsaas Program is a government initiative that offers financial assistance to low-income families through cash payments. It’s also known as the Benazir Income Support Programme (BISP), and under this initiative, deserving families receive a quarterly payment of Rs. 13,500.
What Is the Latest Update on August 2025 Payments?
According to the latest reports, Phase 3 of the 8171 Ehsaas Program payments began in August 2025. Many families have already received their payments, while others are facing delays or technical issues at payment centers or ATMs.
Also Read: Instant BISP Payment Status Check Link: Fast & Free CNIC Tracking (2025 Guide)
Common 8171 Ehsaas Program Payment Issues in August 2025
Here are some common complaints received by beneficiaries:
Issue Type | Description |
Biometric Verification Failure | Fingerprint not matching at ATM or payment center |
Payment Status Not Updated | Message received but payment not showing in system |
Deduction by Retailer or Agent | Getting less than Rs. 13,500 after deductions |
Payment in Pending or Verification | CNIC status showing “pending verification” on 8171 portal |
CNIC Blocked or Expired | Payment stopped due to CNIC expiration or NADRA record mismatch |
District Not Yet in Phase 3 Rollout | Some districts are still waiting for official phase 3 release |
How to Check 8171 Ehsaas Payment Status Online
You can easily check your payment details by following these steps:
- Visit the official website: 8171.bisp.gov.pk
- Enter your 13-digit CNIC number.
- Type the image code (captcha) shown on the screen.
- Click on “Submit” to check your eligibility and payment status.
If your status says “Payment Issued”, but you haven’t received it, follow the steps below to resolve it.
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What to Do If Your Ehsaas Payment Is Not Received?
If you’re eligible but still haven’t received your payment, try the following:
- Retry Biometric Verification at a different ATM or payment center.
- Update your fingerprints at NADRA if they are not matching.
- Call BISP helpline 0800-26477 to file your complaint officially.
- Visit the nearest BISP Tehsil Office and submit a written complaint with CNIC copy.
- Check again on the 8171 web portal after 48 hours.
Pro Tip: Sometimes the system updates payment status late at night or after 2-3 days, so keep checking regularly.
How to Fix Biometric Issues for 8171 Ehsaas Program
Biometric issues are among the most common payment problems. Here’s how to fix them:
Problem | Solution |
Fingerprint Not Matching | Go to NADRA office and re-register fingerprints |
Old Age or Damaged Fingers | NADRA provides alternate biometric process with affidavit |
Machine Error | Try a different payment center or bank ATM |
Female Beneficiaries with Issues | Can authorize husband or son (with CNIC) after filling BISP authorization form |
How to File a Complaint If Payment Is Deducted
If a retailer deducts any amount from your Ehsaas payment, do the following:
- Note down the retailer’s name, location, and date/time of transaction.
- Call BISP complaint number: 0800-26477 or file online complaint at bisp.gov.pk.
- You can also report to your local BISP Tehsil Office.
BISP has announced strict action against agents or shops involved in illegal deductions.
Which Districts Are Receiving Payments in Phase 3?
Here are some confirmed districts included in Phase 3 as of August 2025:
Province | Districts |
Punjab | Bahawalpur, Dera Ghazi Khan, Muzaffargarh |
Sindh | Sukkur, Khairpur |
KPK | Mansehra, Swat, Lower Dir, Peshawar (some UCs) |
Balochistan | Zhob, Quetta, Jaffarabad, Dera Bugti |
You should verify your district’s inclusion by checking the official 8171 web portal.
Official Helpline Numbers and Support
Here are important helpline numbers for complaints and support:
Department | Helpline Number |
BISP | 0800-26477 |
Punjab Complaint Cell | 042-99232360 |
KPK Complaint Cell | 091-9217550 |
NADRA | 051-111-786-100 |
FAQs – Frequently Asked Questions
I received a message from 8171, but no payment yet. What should I do?
Wait 2-3 days and recheck on the 8171 portal. If still no payment, visit your nearest Tehsil office.
My fingerprints are not matching. Can someone else receive on my behalf?
Yes, after filling an authorization form and submitting it at BISP office.
Is there any fee for receiving Ehsaas payment?
No. Payment is completely free. If someone deducts money, report immediately.
Can I update my CNIC details for payment?
Yes, visit NADRA to update your details and then check your status on 8171 portal.
Also Read: BISP 8171 Double Payment August 2025 You May Qualify for Rs 27,000 Full Guide
Conclusion
If you’re facing any issue in receiving your Ehsaas 8171 payment in August 2025, don’t worry. Follow the official methods described above, file your complaint properly, and your problem will be resolved. The government is working hard to ensure every eligible person gets their full payment on time without fraud or deductions.